Responsible Gaming · Safe Gaming

Responsible Gaming at abce67 — Set Limits, Stay Safe

Gaming should be a source of joy, not stress. abce67 is committed to helping you play responsibly — from setting limits to self-exclusion, all the tools you need are right at your fingertips.

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Cooling-Off Period
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What is responsible gaming and why does it matter?

At abce67, we believe gaming should be a healthy source of fun and entertainment in people's lives. But when play gets out of control, it can have a negative impact on personal and family life. Responsible gaming means staying aware of your own limits and keeping gaming purely as a leisure activity — not a source of income.

Thousands of players across Bangladesh enjoy abce67's platform every day. To keep them safe, we have built multiple tools and policies to help you play responsibly and in good health. Responsible gaming is not just a rule — it is our core commitment.

On this page, you'll find out how to set gaming limits, what problem gambling looks like, how to self-exclude, and where to get help. Remember — asking for help isn't a sign of weakness; it takes courage.

abce67's commitment: We're not just a licensed platform — we're also responsible for the mental and financial wellbeing of every player.

Key responsible gaming features

Tools abce67 provides to keep you safe.

Deposit Limit

Set your own maximum deposit limit — daily, weekly, or monthly. Once set, it takes effect immediately.

Session Limit

Decide in advance how long you'll play in one session. When your time is up, the platform will automatically send you an alert.

Loss Limit

If your losses reach a set limit, your session will automatically stop — protecting you from further financial harm.

Cooling-Off Period

Take a break from gaming for anywhere between 24 hours and 30 days. You will not be able to log in to your account during this time.

Self-Exclusion

For a long-term break, self-exclude for anywhere from 6 months to 5 years. Your account will be completely deactivated for the entire duration.

Expert Support

If you're struggling with gaming, you can reach out to our trained support team or external specialist organizations.

How to set your gaming limits

The most effective step toward responsible gaming at abce67 is setting limits in advance. You can easily configure them in your account settings.

  • Deposit limit: Set your daily deposit limit starting from BDT 500 or any amount you choose.
  • Bet Limit: Set a maximum amount for each bet in advance.
  • Session Time: Set a continuous play limit of 1 hour or any duration of your choice.
  • Loss limit: You will be automatically logged out once you lose a set amount.
Reducing a limit takes effect immediately. Increasing a limit requires a 72-hour waiting period — this is in place for your protection.
Deposit control functionality95%
Using Session Limits88%
Loss limit confirmation92%

Warning Signs of Problem Gaming

It can be hard to recognize on your own when gaming is becoming a problem. Watch out for the following signs.

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Financial pressure: You are gambling with money set aside for bills or daily expenses, or placing bets with borrowed money.
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Loss of Time Control: You tell yourself "just one hour" — then keep playing for hours on end, unable to stop.
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Concealment: You are hiding your gaming habits or spending from family or friends.
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Emotional Dependency: You feel restless, irritable, or depressed when you're unable to play.
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Chasing losses: You're placing bigger bets trying to recover previous losses.
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Relationship Strain: Gaming is causing problems with family, friends, or work.
⚠️ If you notice even one of the signs above, contact abce67 support right away or take the self-assessment test.

Self-Assessment Test — Check Yourself

Ask yourself the questions below to better understand your gaming habits. If you answer "Yes" to most of them, consider seeking help.

1
Have you spent more than your set gaming budget in the past month?
2
Do you feel anxious or irritable when you can't play?
3
Do you hide your gaming habits from family?
4
Does gaming feel more important to you than sleep, eating, or work?
5
After a loss, do you tend to bet more to try to win it back?
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Do you use gaming to escape everyday stress or problems?
7
Have you ever borrowed money or sold valuables to cover gaming expenses?
If you answered "Yes" to 3 or more questions, please reach out to abce67 Support right away. We don't judge — we're just here to help.

Self-Exclusion & Cooling-Off — How It Works

Abce67 offers two levels of break options. If you feel like you need a short pause, choose a cooling-off period. For longer-term protection, self-exclusion is the right choice.

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Cooling-Off Period
  • ✓From 24 hours up to 30 days
  • ✓Automatically restarts when the time is up
  • ✓Takes effect immediately
  • ✓Cannot be cancelled within the period
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Self-Exclusion
  • ✓6 months to 5 years
  • ✓Account is fully deactivated
  • ✓Promotional emails are disabled
  • ✓Cannot be cancelled before the period ends

To request self-exclusion, follow the steps below:

1
Go to Account Settings

After logging in, click the profile icon in the top right corner.

2
Open the "Responsible Gaming" section

Go to the "Responsible Gaming" option in the Settings menu.

3
Select your self-exclusion period

Choose 6 months, 1 year, 3 years, or 5 years based on your needs.

4
Confirm

Self-exclusion will take effect immediately after your identity is verified.

Protection of Minors

Abce67 strictly prohibits anyone under 18 from using the platform. Our KYC verification process ensures that only adults are allowed to play.

  • Age verification is mandatory at the time of registration.
  • Identity must be verified with a national ID card or passport.
  • Suspicious accounts may be verified at any time.
  • If underage use is detected, the account will be suspended immediately.
👨‍👩‍👧 Advice for parents: If there are children at home, password-protect your device and always log out. Using parental control software is also strongly recommended.

Where to Get Help

Gaming addiction is a mental health issue, and seeking professional help is completely normal. abce67 works with organizations that specialize in this area.

abce67 Live Support

Get instant 24/7 support via the chat icon on the site. Our trained team can help you set limits or start a self-exclusion.

Email Support

For any responsible gaming questions or requests, email us at [email protected]. We'll get back to you within 24 hours.

Please note: Asking for help takes courage. abce67's support team will stand by you with complete confidentiality. Your information will never be shared with any third party.

Frequently Asked Questions (FAQ)

Yes, limits can be changed. However, reducing a limit takes effect immediately. Increasing a limit requires a 72-hour cooldown period. This rule is in place to prevent impulsive overspending.

Absolutely. Any balance in your account during self-exclusion remains secure. Once the exclusion period ends, you can log back in and withdraw your funds. No fees are charged during this time.

During a cooling-off period, new bets and deposits are not allowed. However, funds already in your account can generally still be withdrawn. Contact support for specific terms.

Self-exclusion is normally carried out by the account holder. However, in serious cases, third-party requests made on behalf of the account holder may be considered if supporting evidence is provided. Please contact our support team directly in such cases.

If verified, the account will be closed immediately and all transactions will be considered void. Any deposited funds will be processed in accordance with our policy. This is a strict rule.
Table of Contents
Our Commitment
18+ Verification Required Age verification through KYC
Fully confidential Help requests are not disclosed
Effective immediately Limit reductions take effect immediately
Trained Support Team Specialist support for problem gambling
Limit Type & Duration
Limit Type Duration
Deposit Limit Daily/Weekly/Monthly
Bet Limit Per Bet
Loss Limit Daily/Weekly
Session Time Set Hours
Cooling-Off 24 hours – 30 days
Self-Exclusion 6 months – 5 years
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Play Responsibly — Stay Safe with abce67

Abce67 cares equally about your entertainment and your wellbeing. Set limits, stay informed, and keep gaming enjoyable. If you ever run into trouble, we're always here for you.

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